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Recruitement Process Outsourcing

What is RPO?

Recruitment Process Outsourcing is a form of business process outsourcing (BPO) where an employer transfers all or part of its recruitment processes to an external service provider. Recruitment (hiring) refers to the overall process of attracting, shortlisting, selecting and appointing suitable candidates for jobs (either permanent or temporary) within an organization

HOW RPO is Different from Traditional recruiting?

In all cases, RPO differs greatly from providers such as staffing companies and contingent/ retained search providers in that it assumes ownership of the design and management of the recruitment process and the responsibility of results,”

Recruitment process outsourcing (RPO) is more than filling open jobs; it’s about improving an organization’s recruiting process. "An RPO provider is a people-process-technology solution with an element of consultative work." Another difference is that RPO is based on a partnership between the RPO provider and buyer. RPO is more strategic, more programmatic and not transactional.“

In short, it comprise of the overall studies related to Talent Acquisition Efficiency Ratios (cost and productivity based), Talent Acquisition Effectiveness Ratios (effect on the company's talent pool) , Talent Acquisition Impact Ratios (tangible benefits gained by the company

Recruitment process outsourcing is never one and done. It's more typical for RPO companies to work with their clients for several years, constantly improving their recruiting processes and more detailed analytical view of the most vital part of HR department of an organization Which is “RECRUITMENT”

RPO & Multi tier recruitment model

RPO extends the privilege to establish multi tier recruitment model where the different sub-functions are grouped together to achieve efficiency whether the recruitment volume is high or not.

An example of a 3 tier recruitment model:

Tier 1 - Contact/ Help desk - This tier acts as the first point of contact where recruitment requests are being raised. If the requests are simple to fulfil or are queries in nature, resolution may take place at this tier

Tier 2 - Administration - This tier manages mainly the administration processes

Tier 3 - Process - This tier manages the process and how the requests get fulfilled

Incorporation of following steps into the Recruitment:

Step 1 – Before you start looking.

Step 2 – Preparing a job description and person profile.

Step 3 – Finding candidates.

Step 4 – Managing the application process.

Step 5 – Selecting candidates.

Step 6 – Making the appointment.

Step 7 – Induction.